Highpro International
Executive Community

Where leaders debate
the transformation of institutions.

A discussion space for executives navigating institutional transformation. Share insights, pose questions, and debate sector challenges with peers across 30 sectors of the world economy.

InsightGovernment & Public Sector

Why most digital transformation programmes fail in government

After 15 years in public sector transformation, I've seen the same pattern repeat: technology is procured before the operating model is redesigned. The result is digitised dysfunction — faster old processes, not new ones. What would it take to reverse the sequence?

Dr. Amira Hassan· Former Director General, Digital Government 1 142
QuestionFinancial Services

AI governance in financial services — who owns the risk?

As banks deploy AI across credit, trading, and customer service, the question of who owns AI risk remains unresolved. Is it the CRO, the CTO, or a new CAIO? I'm curious what structures others have seen work in practice.

Michael Chen· Chief Risk Officer 0 87
Case ShareEnergy & Utilities

The hidden cost of capability gaps in energy transition

We estimated that 40% of our energy transition budget was consumed by rework caused by capability gaps — not technology gaps. The programmes that closed the capability gap first delivered 3x the ROI of those that led with technology. Has anyone else measured this?

Sarah Williams· Head of Transformation 2 203
Discussion

How do you measure institutional transformation readiness?

Most readiness assessments measure technology maturity or process maturity. But institutional transformation readiness is different — it's about whether the organisation can absorb change at the structural level. What frameworks are people using?

David Mwangi· Transformation Director 0 54

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